Responsible Gaming – Play Safe at Bonus Games Pakistan

Important Reminder: Online casino games and sports betting are a form of adult entertainment — they carry real financial risk. Never bet money you cannot afford to lose, and never use gambling as a way to recover previous losses. If you feel gaming is becoming difficult to manage, use the tools on this page or contact our support team straight away. Adults aged 18 and over only.

What Responsible Gaming Means at Bonus Games

At Bonus Games, we want every player in Pakistan to have a genuinely enjoyable experience — whether you are placing a bet on a PSL match, spinning a Slot, watching a T20 on the live betting feed or sitting down at a Live Casino table. That enjoyment only lasts when gaming stays within a budget you are comfortable with and a time commitment that fits around your real life.

Responsible gaming is not just a legal checkbox for us. It is built into how the platform works. We have invested in practical, easy-to-use tools that give you direct control over your spending and your session length. You can set PKR deposit limits, activate session time reminders, take a cooling-off break, or exclude yourself from the platform entirely — all from within your account settings without needing to contact anyone.

This page explains every tool available to you, what the warning signs of problem gambling look like, and what to do if you or someone you know needs help. Read through it, share it with people you trust, and use the tools freely. They are there for your benefit and there is absolutely no penalty or stigma for using them.

Built-In Controls

Self-Management Tools on Your Account

PKR Deposit Limits

Set a daily, weekly or monthly ceiling on how much you can deposit in PKR. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit immediately; increases take a cooling-off period to apply.

Session Time Limits

Choose how long you want each playing session to last. When you reach your limit, the platform shows a clear notification reminding you that your session time is up. You decide what happens next — but you will always be informed.

Reality Check Reminders

Set a regular on-screen prompt — every 30 minutes, every hour or at a custom interval — that tells you exactly how long you have been active and how much you have wagered in that session. A quick reality check keeps you grounded.

Cooling-Off Period

Need a short break from the platform? Activate a cooling-off period of 24 hours, 7 days or 30 days. During this time your account is suspended for betting and deposits. You can still log in to view your history and withdraw any remaining balance.

Self-Exclusion

If you feel you need a longer break, self-exclusion lets you close your account for a defined period — 3 months, 6 months, 1 year or permanently. During self-exclusion you will not receive any promotional emails and cannot register a new account.

Loss Limits

Set a cap on how much you are willing to lose over a given period. Once your net loss reaches that PKR figure, no further bets can be placed until the period resets. This is one of the most effective ways to protect your budget before a session starts.

How Gaming Should Feel

Healthy gaming on Bonus Games looks like this: you decide in advance how much PKR you are going to deposit for the week, you load that amount once, and whatever happens during the session — whether you are betting on a PSL match or spinning Slots — you are fine with losing that amount because it was already budgeted as entertainment spending, the same way you would budget for a movie or a meal out.

When the budget is gone, the session ends. You do not top up, you do not try to win back what was lost, and you feel no anxiety about the outcome because the money was never money you needed for anything else. That is what a sustainable relationship with online gaming looks like — and it is entirely achievable with the tools available on your Bonus Games account.

Here are a few habits that keep gaming enjoyable over the long term:

Set a fixed PKR budget before every session — decide the amount, deposit it once and stick to it.
Never chase losses — if you have had a losing session, the correct move is to stop, not to increase your stakes.
Keep gaming separate from daily finances — treat your deposit budget like entertainment money, never touch bill money or savings.
Take regular breaks — step away from the screen, especially during long sessions or after a big win. Emotions can affect decision-making.
Balance gaming with other activities — Cricket, T20 betting and Live Casino are fun in moderation; make sure they sit alongside other hobbies and social time.
Use the tools on your account — deposit limits and session timers are not signs of weakness; they are sensible planning tools used by experienced players.

Warning Signs to Watch Out For

Problem gambling does not usually appear overnight. It tends to develop gradually, and the early warning signs can be easy to miss or dismiss. Below is an honest comparison of healthy gaming habits versus behaviours that suggest gaming may be getting out of hand:

Situation	Healthy Behaviour	Concern Flag
After losing a bet	Accept the loss, stop session	Deposit more to chase losses
Thinking about gaming	Occasional, in spare time	Constantly thinking about next session
Budget management	Gaming money is separate entertainment budget	Using money set aside for bills or family
Time spent gaming	Planned sessions with clear end time	Sessions run far longer than planned
Talking about gaming	Open with family and friends	Hiding activity or lying about spending
Emotional state	Gaming for entertainment and fun	Gaming to escape stress, anxiety or depression
After a winning session	Happy to withdraw and enjoy the win	Immediately reinvesting all winnings

If several of the concern flags in the table above sound familiar, it is worth pausing and using one of the account tools described above, or reaching out to our support team. Catching these patterns early makes them much easier to address.

Quick Self-Check Questions

Answering these questions honestly takes less than two minutes. If you find yourself answering "yes" to more than two or three of them, it is a strong signal to take a break and use the self-management tools in your account.

Have you ever spent more than you planned to in a single session?

Never Occasionally Often

Do you think about gaming when you are supposed to be doing other things?

Rarely Sometimes Frequently

Have you ever deposited money that was meant for household or family expenses?

Never Once or twice More than once

Have you tried to cut down on gaming but found it difficult?

Not at all A little Yes, quite difficult

Do you feel restless or irritable when you have not been able to play?

No Slightly Yes, noticeably

Note: This self-check is for your own personal reflection only — no answers are recorded or sent anywhere. If the responses have given you cause for concern, scroll down to the support resources section or contact our team directly.

Protecting Family Members and Others

If you share a device with family members — including younger siblings or children — it is your responsibility as the account holder to make sure they cannot access your Bonus Games account. Here are practical steps to keep your account private and protect people around you:

Log out after every session on any shared device. Do not save your password in a shared browser profile.
Use a strong, unique password that nobody else in your household knows.
Enable two-factor authentication from your account settings for an extra layer of login security.
Do not share your login credentials with anyone, including close friends or family members.
Keep devices locked with a PIN or biometric lock when not in use, especially if children are present in the home.

Bonus Games is strictly for adults aged 18 and over. If you believe a minor has gained access to your account, contact our support team immediately at [email protected]. We will investigate and take appropriate action, including freezing the account while the matter is resolved.

Getting Help — You Are Not Alone

Reaching out for support is one of the most sensible decisions a person dealing with problem gambling can make. Many people go through this and come out the other side with their finances, relationships and wellbeing fully restored. The key is acting sooner rather than later.

If you feel gaming has become more than just entertainment for you, or if a family member has expressed concern about your habits, please take one or more of the following steps right now:

Set a deposit limit or activate self-exclusion on your Bonus Games account immediately. You do not need to explain yourself to anyone — just go into account settings and apply the restriction. It takes less than a minute.
Talk to someone you trust — a close friend, a family member or a colleague. Simply saying it out loud to another person can significantly reduce the weight of the problem.
Contact our support team — our agents are available around the clock and will handle any responsible gaming request with complete confidentiality. You can reach us at [email protected] and we will assist you with any account restriction or closure without question or delay.
Speak with a healthcare professional if you are experiencing anxiety, depression or financial stress connected to gaming. A doctor or counsellor can provide a proper assessment and point you towards the most appropriate support.

You do not have to wait until things are at a crisis point. Using any of the above steps at the first sign of concern is always the right call.

Common Questions

Responsible Gaming FAQs

Log in to your account and go to Account Settings, then select the Responsible Gaming section. You will see options to set a daily, weekly or monthly deposit limit in PKR. Enter the amount you are comfortable with and confirm. The limit applies immediately. If you want to lower the limit, it takes effect right away. Increases require a short waiting period before they become active — this is intentional and designed to protect you.

A cooling-off period is a short break — typically 24 hours to 30 days — during which your account is paused for betting and deposits. After the period ends, your account returns to normal automatically. Self-exclusion is a longer, more deliberate decision — you choose a minimum period of 3 months up to permanent exclusion. During self-exclusion you are removed from all marketing, you cannot create a new account, and reopening the account requires a formal review process. If you feel things are seriously out of control, self-exclusion is the more effective tool.

Yes. If you have a remaining PKR balance when you activate self-exclusion, you can still request a withdrawal of that balance to your JazzCash, Easypaisa, bank account or other registered payment method. We process these withdrawals in the normal way. You will not be able to deposit or place bets, but your funds remain yours and are accessible for withdrawal throughout the exclusion period.

Yes. Bonus Games is strictly for adults aged 18 and over. We may ask you to verify your age at any point during your use of the platform. If age verification cannot be completed, your account will be suspended until the matter is resolved. If you are a parent or guardian and believe a minor has accessed the platform using your account, contact support immediately at [email protected].

Setting a deposit limit or taking a cooling-off break will not result in any penalty to your account status. Any active bonuses will remain valid according to their original terms when your account becomes active again. VIP status is based on long-term activity and a short break will not affect your tier. Responsible gaming tools are there to help you — using them is always encouraged and never penalised.

Our support team is available 24/7. You can reach us by emailing [email protected] — include your registered username and a brief description of what you need. For urgent matters such as immediate self-exclusion or suspected underage access, mention this clearly in the subject line and we will prioritise your request. You can also visit the FAQ page for answers to the most common account questions.

Enjoy Bonus Games — Always on Your Own Terms

Create your account today, set your PKR deposit limit from the very first session and explore Cricket betting, PSL markets, Slots and Live Casino with full confidence that your budget and time are protected.